January 25, 2016

Support

In the event that you need assistance with your InstantGMP™ software, we offer many online resources that might be able to solve the issue. Here you can find direct links to our FAQ, QuickBooks Setup, GMP Consulting, Training Materials, and Tutorial Videos; in case you need to submit a ticket or contact us directly, you are able to do that as well. Simply click on link to get started!

Recommended Browser:

For best results, we recommend using Chrome version 56.2924.87 and disable automatic updates

"Aw, Snap" Error Fix

In order to stop the "Aw, Snap" errors, please follow the following instructions:

  1. Download Chrome version 56 Portable by going to Source Forge
  2. Open the saved file
  3. Follow the on-screen instructions to extract Chrome Portable to your Downloads folder (for example C:\Users\My Name\Downloads\GoogleChromePortable)
  4.  After installation, go to the location of the installed Chrome Portable file (if you followed step 4, the location will be in the Downloads folder)
  5. Run GooglePortable.exe
  6. You can check your version by clicking on Menu > Help > About within Google Chrome

PC Requirements:

Windows 10

Processor Intel i5 or higher/8GB of RAM memory or more/250GB of disk preferable SSD

Chrome is the recommended browser

Pop-up blocker needs to be disabled for the following URLs https://*.instantgmp.net

 

Mac Requirements:

Latest OS X

Processor Intel i5 or higher/8GB of RAM memory or more/250GB SSD disk

Chrome & Safari are recommended browsers

Pop-up blocker needs to be disabled for the following URLs https://*.instantgmp.net

 

Hardware Recommendations:

Wired USB Barcode Scanner

USB WoneNice Barcode Scanner

Dymo Label Printer